Question 1

How do I make a booking?

Accepted Answer

You can book directly on our website by selecting the service you want and clicking "Book now". You can also reach us on WhatsApp at +55 85 99796-0800 to book with one of our consultants.

Question 2

Can I cancel my booking?

Accepted Answer

Yes! Cancellations are free of charge up to 48 hours in advance. Cancellations made less than 48 hours before may incur a fee, depending on the service. Please check the specific policy of each booking.

Question 3

Do I need to pay in advance?

Accepted Answer

To secure your booking, we ask for a deposit at the time of confirmation. The remaining balance can be paid on arrival or as agreed. All details are provided during the booking process.

Question 4

Can I change the dates of my booking?

Accepted Answer

Yes, date changes are possible subject to availability. Contact us on WhatsApp as soon as possible so we can check the available options.

Question 5

Which payment methods are accepted?

Accepted Answer

We accept credit cards (Visa, Mastercard, Elo), PIX, bank transfer and payment on arrival for some services. You can pay in up to 12 installments by credit card.

Question 6

Is the payment secure?

Accepted Answer

Yes! We use SSL encryption and PCI DSS certified payment processors to fully protect your financial information.

Question 7

Can I pay for my booking in installments?

Accepted Answer

Yes! We offer up to 12 interest-free installments on credit cards for most services. Check the specific conditions at the time of booking.

Question 8

How do I get to Jericoacoara?

Accepted Answer

The nearest airport is Fortaleza (FOR). From there, we offer direct transfers to Jericoacoara (around 4-5 hours). You can also arrive via Jijoca de Jericoacoara, a 30-minute buggy ride away.

Question 9

When is the best time to visit Jericoacoara?

Accepted Answer

Jericoacoara is amazing all year round! July to January is the high season, with less rain and strong winds (great for kitesurfing). February to June is the rainy season, but prices are lower and the village is quieter.

Question 10

What should I pack for Jericoacoara?

Accepted Answer

Sunscreen, insect repellent, light clothing, a hat or cap, sandals (the streets are made of sand), swimwear, and a good camera to capture the scenery! Don't forget cash, as not all establishments accept cards.

Question 11

Is Jericoacoara safe?

Accepted Answer

Yes! Jericoacoara is one of the safest tourist villages in northeastern Brazil. The community is welcoming and tourism is the main economic activity. As in any tourist destination, take basic precautions with your belongings.

Question 12

Is there mobile signal and internet in Jericoacoara?

Accepted Answer

Yes, but coverage may vary. Most hotels and guesthouses offer Wi-Fi. Mobile signal works well in the main village but can be intermittent in more remote areas. Carriers such as Claro and Vivo usually have the best coverage.

Question 13

How long is the transfer from Fortaleza to Jeri?

Accepted Answer

The transfer from Fortaleza to Jericoacoara takes approximately 4 to 5 hours, depending on traffic conditions and the type of vehicle. The route includes a paved stretch and a final stretch along the beach or a sand track.

Question 14

What is the difference between a private and a shared transfer?

Accepted Answer

A private transfer is exclusive to you and your group, with flexible times and a dedicated vehicle. A shared transfer follows fixed schedules and the vehicle is shared with other passengers, making it more affordable.

Question 15

Does the transfer pick up at Fortaleza airport?

Accepted Answer

Yes! Our drivers meet you right at Fortaleza airport (FOR) holding a name sign. We also pick up at hotels in Fortaleza and other cities.

Question 16

Which tours are a must in Jericoacoara?

Accepted Answer

The most popular tours include: Pedra Furada (the postcard of Jeri), Lagoa do Paraíso (crystal-clear water with hammocks in the lagoon), Lagoa Azul, the sunset on the Sunset Dune, the Árvore da Preguiça ("Lazy Tree"), Preá Beach and Tatajuba.

Question 17

Can children join the tours?

Accepted Answer

Yes! Most tours are suitable for children. Jardineira and 4x4 tours are the best options for families. Buggy and ATV tours may have age restrictions depending on the route. Ask us for recommendations by age.

Question 18

Is the sunset on the Dune really a must?

Accepted Answer

Absolutely! The sunset on the Sunset Dune is a magical experience and one of the most beautiful moments in Jericoacoara. We recommend arriving about 1 hour before sunset to get a good spot.

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